Shipping Policy

Understanding Our Shipping Policy

Devriz Fashion Lifestyle ("we" and "us") is the operator of (https://devrizprofessional.com/) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.


1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.


2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.


3. Returns

3.1 Return Due To Change Of Mind

Devriz Fashion Lifestyle will  not accept any type of returns, due to change of mind. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

(Devriz Fashion Lifestyle) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 3 - 7 days


4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.


4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.


4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.


4.5 P.O. Box Shipping

Devriz Fashion Lifestyle will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.


4.6 Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.


4.7 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.


5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.


6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.


7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website


7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Devriz Fashion Lifestyle encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Devriz Fashion Lifestyle at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.


8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.


9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.


9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.


9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.


10. Customer service

For all customer service enquiries, please submit an enquiry at https://devrizprofessional.com/pages/contact


Comprehensive Overview of Our Shipping Policy

Our shipping policy is designed to ensure that you receive your orders promptly and efficiently. We prioritize fast delivery, but we also understand that shipping times can vary based on your location. Therefore, we provide a clear estimate of delivery times at checkout, helping you plan your purchases accordingly. Our goal is to balance speed and reliability, so you can shop with confidence knowing when your items will arrive.

Shipping Costs and Options

We offer multiple shipping options to accommodate different budgets and deadlines. Standard shipping is our most economical choice, while expedited options ensure quicker delivery for urgent needs. However, shipping costs can vary depending on your location and the size of your order, so it's important to review your options before finalizing your purchase. We strive to provide transparency in our pricing, ensuring no surprise charges at checkout.

International Shipping and Customs

We are pleased to offer international shipping to a variety of countries. However, please note that customs fees and import duties may apply depending on the laws of the destination country. These fees are the customer's responsibility, so it's recommended to familiarize yourself with your local regulations. Our shipping policy includes information about estimated delivery times for international orders, ensuring you have a comprehensive understanding of the process.