Returns and Refund Policy

Thank you for shopping at Devriz Healthcare.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Understanding Our Returns Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Devriz Healthcare.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Devriz Healthcare, accessible from https://devrizhealthcare.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

What You Need to Know About Our Returns Policy

Our returns policy is designed to make the process of returning items easy and straightforward. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. However, items must be in their original condition, unused, and with all original packaging intact. This ensures that you receive a full refund of your purchase price.

How to Process a Return

To process a return, simply contact our customer service team, who will guide you through the steps. You’ll need to provide your order number and details about the item you wish to return. After that, we will issue you a return shipping label. Because we want to make this as simple as possible, we ensure that our shipping process is efficient and easy to follow.

Refunds and Exchange Options

Once we receive your returned item, we will inspect it and process your refund within 7 business days. Refunds can be issued to your original payment method. Additionally, if you prefer, we can also offer an exchange instead of a refund. This gives you the flexibility to obtain an item that better suits your needs. Therefore, we are committed to providing excellent customer service and ensuring your satisfaction with every purchase.


Real Results

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