Privacy Policy

1. Information We Collect

We may collect the following information when you use our website or services:

• Name, phone number, email address, city, and contact details.
• Skin, hair, and body concern details shared through consultation forms.
• Photos, messages, or treatment-related details voluntarily shared for consultation support.
• Payment, booking, order, and transaction-related information.
• Website usage data such as browser type, device information, IP address, and pages visited.

2. How We Use Your Information

• To provide consultation, diagnosis support, and product/treatment guidance.
• To contact you through phone, WhatsApp, SMS, email, or other communication channels.
• To process bookings, payments, orders, and customer support requests.
• To improve our website, services, marketing, and customer experience.
• To send updates, reminders, service messages, and offers.

3. Medical & Consultation Information

Any skin image, hair issue, body concern, treatment detail, or health-related information shared by you is used only to provide better consultation and recommendation support.

4. Sharing of Information

We do not sell your personal information. Your details may be shared only with:

• Doctors, consultants, or internal support teams for consultation handling.
• Payment gateways, logistics partners, CRM tools, or service providers.
• Legal authorities if required under applicable law.

5. Cookies & Tracking

Our website may use cookies, pixels, and analytics tools to understand website performance, improve user experience, and run relevant advertising campaigns.

You can disable cookies from your browser settings, but some website features may not work properly.

6. Data Security

We use reasonable security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed 100% secure.

7. Payment Information

Payments made through our website or payment links are processed by secure third-party payment gateways. Devriz Healthcare does not store your card, UPI PIN, net banking password, or sensitive payment credentials.

8. Your Rights

• You can request correction of your personal information.
• You can request to stop promotional communication.
• You can request deletion of your data, subject to legal and operational requirements.

9. Third-Party Links

Our website may contain links to third-party websites, payment pages, WhatsApp links, or social media platforms. We are not responsible for the privacy practices of external websites.

10. Policy Updates

Devriz Healthcare may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.